Technical

Technical Department

How do I access the customer portal?
1. Open a browser window. In the browser address bar, type and go to: portal.today.com.kh 2.  Log in with your portal username and password...
Thu, 2 Mar, 2017 at 2:40 PM
How do I contact Technical Support?
The four major ways to reach the customer support desk at Today Communication are: 1. E-mail: support@today.com.kh 2. Hotline: 070 21 55 77 3. Helpde...
Thu, 2 Mar, 2017 at 2:42 PM
What information do I need before calling the TODAY ISP helpdesk?
For the quickest response, we recommend submitting this form. If you prefer to call first, please have the following information available when contacting t...
Thu, 2 Mar, 2017 at 2:44 PM
How do I troubleshoot no internet?
Step 1: Physical checking 1. Check the ONU fiber optic signal (Figure1). If you see a red light on it then turn it off by pushing the black power button...
Thu, 2 Mar, 2017 at 2:59 PM
How do I check my internet speed?
Go to todaycommunication.speedtest.net Click on Begin Test Your Preferred Server  Note: If you are using internet while doing the speed test the ...
Thu, 9 Mar, 2017 at 10:47 AM
How do I reset my WiFi password and wireless signal's name?
1. Log into DLINK IP Address by default is 192.168.8.1 Open browser Firefox or Chrome or other Type http://192.168.8.1 The User Name is admin The ...
Thu, 9 Mar, 2017 at 10:58 AM
How do I reset my PPPoE password?
If you forget your PPPoE password you can find it on the Installation Report which our Technical Team gave you after installation. If you want to reset ...
Thu, 9 Mar, 2017 at 11:00 AM
How do I get a static IP?
Please contact our sales desk by phone at 087 215577, or by emailing sales@today.com.kh.  They will help you complete a Static IP Request Form. Once you...
Mon, 20 Mar, 2017 at 2:39 PM
How do I view my camera remotely?
We have flexible solutions for our customer to view security cameras or other peripheral devices free of charge. Please contact our helpdesk for further inf...
Thu, 9 Mar, 2017 at 2:22 PM